Trustly

Accept Trustly bank transfer payments across Europe with Onerway.

Trustly is a payment service. During online checkout, consumers select their bank, log in to their online banking, choose the account they wish to pay from, and verify their purchase. Founded in Sweden in 2008, Trustly operates across 29 countries.

Payment service policies may change at any time and may vary by region. This page is for reference only and will be updated periodically.

At a Glance

Type
Bank Transfer
Expiry
7 days
Refunds
Full, Partial & Multiple
Refund Period
365 days
Chargeback
Integration
DIRECT / REDIRECT

Market Availability

Trustly is available across multiple European markets with support for local currencies.

CountryCurrency
Austria (AT)EUR
Germany (DE)EUR
Estonia (EE)EUR
Spain (ES)EUR
Finland (FI)EUR
Lithuania (LT)EUR
Latvia (LV)EUR
Netherlands (NL)EUR
Denmark (DK)DKK
United Kingdom (GB)GBP
Norway (NO)NOK
Sweden (SE)SEK
EUR is supported across 8 markets (AT, DE, EE, ES, FI, LT, LV, NL), making Trustly an excellent choice for Eurozone customers.

Transaction Limits

LimitAmount
Minimum0.01 EUR (or equivalent)
MaximumNo limit
While there is no maximum transaction limit set by Trustly, individual banks may have their own transfer limits. Check with your customers' banks for specific restrictions.

Integration Details

FieldTypeDescriptionRequired
orderAmountstringPayment amount to be charged
orderCurrencystringTransaction currency (ISO 4217)
countrystringTransaction country (ISO 3166)
lpmsInfostring{"lpmsType":"Trustly"}
firstNamestringConsumer's given name
lastNamestringConsumer's family name
emailstringConsumer's email address
phonestringConsumer's phone number
citystringConsumer's city
addressstringConsumer's address
postalCodestringConsumer's postal code

Payment Flow

The payment flow differs depending on your integration type. Select the tab below to view the corresponding flow:

With DIRECT integration, customers select Trustly on your checkout page, and you call the Payment API directly.

User Experience

Trustly provides a seamless bank transfer experience:

  1. Bank Selection — Customer selects their bank from the available options
  2. Authentication — Customer logs in using their online banking credentials
  3. Authorization — Customer reviews and confirms the payment details
  4. Confirmation — Customer is redirected back to the merchant site

Trustly's interface automatically displays banks relevant to the customer's selected country, streamlining the checkout process.